This Privacy Policy explains how Dynamo Performance ("Dynamo Performance", "we", "us", or "our") collects, uses, shares and protects information in connection with our website and our paid advertising management services. We are committed to handling your data responsibly and transparently. By using our website or services, you agree to the practices described here.
We collect information that you provide directly to us, such as your name, email address, phone number, company name and message when you submit a contact or strategy-session form, subscribe to communications, or otherwise contact us. We also automatically collect certain technical information when you visit our website, including IP address, browser type, device information, pages viewed and referring URLs, through cookies and similar technologies.
We use the information we collect to: respond to your enquiries and provide our services; communicate with you about projects, proposals and updates; operate, maintain and improve our website; measure and improve our marketing; and comply with legal obligations. We do not sell your personal information.
As a paid advertising agency, we manage advertising accounts on behalf of our clients on platforms such as Google Ads and Meta. When a client authorizes us to access their accounts, we may access campaign, performance, billing and conversion data solely to provide, optimize and report on the advertising services they have engaged us for. Our access to and use of data from Google APIs, including any data obtained through the Google Ads API, adheres to the Google API Services User Data Policy, including the Limited Use requirements. We use this data only to deliver and improve the services requested by the client, do not transfer it except as necessary to provide those services or as required by law, and do not use it for advertising unrelated to the client's own campaigns. Clients remain the owners of their advertising accounts and data and may revoke our access at any time.
Our website uses cookies and similar technologies, including analytics tools (such as Google Analytics) and advertising pixels (such as the Google and Meta pixels), to understand how visitors use our site and to measure marketing performance. You can control cookies through your browser settings. Disabling cookies may affect some site functionality.
We may share information with trusted third-party service providers who help us operate our business, such as analytics providers, advertising platforms (Google, Meta), landing-page software (Unbounce), CRM and email providers, and hosting providers. These providers process data on our behalf and are bound by confidentiality obligations. We may also disclose information where required by law or to protect our legal rights.
We retain personal information for as long as necessary to fulfil the purposes described in this policy, to comply with our legal obligations, resolve disputes and enforce our agreements. When data is no longer needed, we take reasonable steps to delete or anonymize it.
We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on your location, you may have the right to access, correct, update or delete the personal information we hold about you, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, contact us using the details below and we will respond in accordance with applicable law.
We may process and store information in countries other than where you reside. Where we transfer personal data across borders, we take steps to ensure it receives an adequate level of protection consistent with applicable law.
Our website and services are intended for businesses and are not directed to children under the age of 16. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.
If you have questions about this Privacy Policy or how we handle your data, contact us at hello@dynamoperformance.com.